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Howto: Reset password Trend Micro Control Manager 5.0

April 16th, 2009 Posted in Security, Software

Forgot the password to you root/admin account to Trend Micro Control Manager 5.0 (TMCM)?

How to reset the password to one of your Trend Micro Control Manager 5.0 accounts:

1. Stop the TMCM services:
2. Launch the SQL Server manager of choice.
3. Open the “tb_Account” table of your Trend Micro Control Manager database.
4. Find the user you want to reset, and note down the GUID of the user.
5. Find and open the “tb_UserInfo” table.
6. Find the account you want to reset the password for (using the GUID you located earlier).
7. Modify the “password” field for the user, and set it to: “96e79218965eb72c92a549dd5a330112”
8. Start the TMCM services.

And log in with the account you modified using the password: “111111”

Find more information about this topic in the Trend Micro Knowledge base:
http://esupport.trendmicro.com/Pages/Resetting-the-password.aspx
http://esupport.trendmicro.com/Pages/Resetting-TMCM-password-with-OSQL-commands.aspx

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