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Windows 7 RC1 and Trend Micro OfficeScan 10

May 18th, 2009 Posted in Security, Software

Don’t try it. It will install. But it slows the system down. Really, it took me 25 minuts to log in. 10 minuts to just write the password.

I will try to find a workaround and share it. If anyone finds a solution, feel free to leave a commen!

12 Responses to “Windows 7 RC1 and Trend Micro OfficeScan 10”

  1. Andrew Says:

    OfficeScan v10.0 build 1068 won’t install at all on Windows 7 (RTM) Professional x64 without giving me this error (below) so I have put a ticket in with Trend Micro’s support.

    Information needed to do the installation has not been downloaded by the ActiveX setup controls due to an unexpected reason.

    Please contact your OfficeScan administrator for assistance.


  2. jrp Says:

    Interesting, I will try as soon as possible myself. Please share any results from the support ticket :)

    The version I tried was the beta. I’ll try the RTM for both x64 and 32-bit as soon as I have time.


  3. Patrick Says:

    I tried to install OfficeScan10 on Windows 7 Entreprise and it doesn’t work.


  4. jrp Says:

    Well, I think you should wait for SP1 for OfficeScan10, Windows 7 is not officially supported yet.


  5. AR Says:

    Hi All,

    just tried the Officescan package on enterprise which didnt work, tuned of UAC that didnt work then did run as administartor that worked.. :) hope that helps.


  6. trendNOT Says:

    It will install but you get a driver compatibility error even if you install under local admin rights, at least with Trend 8.0. I like forefront, it works!


  7. jay Says:

    hi everybody,

    office scan 10.0 work on my win7 RC1.
    I’ve created a packaged file from officescan server, (with the packager tool) and run it from Win7.
    The Win 7 client is visible on the server, updated, and the realtimescan works.
    My only problem is that i can’t launch myself a manual scan, because the “Scan” button is gray.
    If you have a soluce, i’m interested.
    Regards.


  8. jrp Says:

    jay: Double check that you have enabled the option in the Trend Micro console, its under privileges and other settings. Other than that I cant think of anything right now.


  9. Mike Says:

    I got the same problem as Jay, its the same on 3 different clients, 2 x 32bit and 1 64 bit, settings look fine.


  10. Dieter Says:

    OfficeScan 10.0 will run properly whith its SP 1, whcih will be released as soon as Win 7 will be released.


  11. jrp Says:

    Actually, SP1 for OSCE 10.0 has been released.
    http://www.trendmicro.com/download/product.asp?productid=5


  12. Kiran Says:

    OfficeScan v10.0 build 1068 won’t install at all on Windows2003 without giving me this error (below)

    Information needed to do the installation has not been downloaded by the ActiveX setup controls due to an unexpected reason.

    Please contact your OfficeScan administrator for assistance.

    Could you please help on this


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