Comments for Technoblog.org http://technoblog.org Technoblogging Tue, 09 Mar 2010 15:43:19 +0000 http://wordpress.org/?v=2.7.1 hourly 1 Comment on Trend Micro OfficeScan 10 - Some thoughts by Max http://technoblog.org/2009/09/trend-micro-officescan-10-some-thoughts/comment-page-1/#comment-2183 Max Fri, 05 Mar 2010 00:40:59 +0000 http://technoblog.org/?p=60#comment-2183 Guys..i have found the root cause to web application being slow with ocse10. I disable the startup services called tmproxy.exe. Every traffic goes through this scaning thus causing slowness is real time apps. This work for me after i disable it. I hope this helps! Guys..i have found the root cause to web application being slow with ocse10. I disable the startup services called tmproxy.exe. Every traffic goes through this scaning thus causing slowness is real time apps. This work for me after i disable it.

I hope this helps!

]]> Comment on Trend Micro OfficeScan 10 - Some thoughts by OVd http://technoblog.org/2009/09/trend-micro-officescan-10-some-thoughts/comment-page-1/#comment-1929 OVd Wed, 03 Feb 2010 15:07:49 +0000 http://technoblog.org/?p=60#comment-1929 We are using OCSE 10 with SP1 on Windows XP SP3. In most of the situation it is working fine, but with some applications and especially Solidworks CAD software sometimes system is completely blocked for a couple of seconds (10 to 30 seconds every 1 or 2 hours). When we disable OfficeScan it works just fine. We tried to disable firewall and real time monitoring and many other settings in ofsc.ini however the problem still persists. We didn’t observe this behavior previously with OfficeScan 8.0. We think about to step back to 8.0. Any similar experiences? We are using OCSE 10 with SP1 on Windows XP SP3. In most of the situation it is working fine, but with some applications and especially Solidworks CAD software sometimes system is completely blocked for a couple of seconds (10 to 30 seconds every 1 or 2 hours).
When we disable OfficeScan it works just fine.

We tried to disable firewall and real time monitoring and many other settings in ofsc.ini however the problem still persists.

We didn’t observe this behavior previously with OfficeScan 8.0. We think about to step back to 8.0.

Any similar experiences?

]]> Comment on Trend Micro OfficeScan 10 - Some thoughts by AVA http://technoblog.org/2009/09/trend-micro-officescan-10-some-thoughts/comment-page-1/#comment-1905 AVA Mon, 01 Feb 2010 12:47:14 +0000 http://technoblog.org/?p=60#comment-1905 We got officescan 10 SP1 working on about 600 clients Everything is working fine except for the boot time on Windows XP. It has gone up dramatically. Especially after logging in, we get a blank screen for about 2 minutes before it continous loading to the desktop. All our XP machines seem to have this problem after installing the new version. Version 7.3 (wich we had before) didnt have this problem. Is there a solution fo this problem? Thanks in advance We got officescan 10 SP1 working on about 600 clients
Everything is working fine except for the boot time on Windows XP.
It has gone up dramatically. Especially after logging in, we get a blank screen for about 2 minutes before it continous loading to the desktop. All our XP machines seem to have this problem after installing the new version.
Version 7.3 (wich we had before) didnt have this problem. Is there a solution fo this problem?

Thanks in advance

]]> Comment on Trend Micro OfficeScan 10 - Some thoughts by Max http://technoblog.org/2009/09/trend-micro-officescan-10-some-thoughts/comment-page-1/#comment-1785 Max Thu, 14 Jan 2010 08:04:54 +0000 http://technoblog.org/?p=60#comment-1785 Guys..I'm using OCSE 10 and i have a problem with 1 of the application. It slows down badly. So i disable trend micro firewall and real time monitoring however the problem still persists. So i unload officescan from the desktop and walla my application goes back to normal. Can someone help me and explain what is causing the slowdown when firewall and realtime scaning is turned off? I checked and my memory and performance was good. Urgently need help.. Thanks Guys..I’m using OCSE 10 and i have a problem with 1 of the application. It slows down badly. So i disable trend micro firewall and real time monitoring however the problem still persists. So i unload officescan from the desktop and walla my application goes back to normal.

Can someone help me and explain what is causing the slowdown when firewall and realtime scaning is turned off? I checked and my memory and performance was good.
Urgently need help..
Thanks

]]> Comment on Trend Micro OfficeScan 10 - Some thoughts by Akhlaq Ahmad http://technoblog.org/2009/09/trend-micro-officescan-10-some-thoughts/comment-page-1/#comment-1741 Akhlaq Ahmad Fri, 08 Jan 2010 06:07:12 +0000 http://technoblog.org/?p=60#comment-1741 im using Officescan v10, but this is taking too much disk space. it taking almost 11GB disk space, when i check which folder occupying space, i found C:\Program Files\Trend Micro\OfficeScan\PCCSRV\WSS\patterns. is taking almost 9GB space. with name of this folder seem it is contain pettern files of antivirus and malware, but why this datebase is so huge? is there any one who can help me? im using Officescan v10, but this is taking too much disk space. it taking almost 11GB disk space, when i check which folder occupying space, i found C:\Program Files\Trend Micro\OfficeScan\PCCSRV\WSS\patterns. is taking almost 9GB space. with name of this folder seem it is contain pettern files of antivirus and malware, but why this datebase is so huge?
is there any one who can help me?

]]> Comment on Trend Micro OfficeScan 10 - Some thoughts by OrbMan http://technoblog.org/2009/09/trend-micro-officescan-10-some-thoughts/comment-page-1/#comment-1694 OrbMan Tue, 05 Jan 2010 14:51:41 +0000 http://technoblog.org/?p=60#comment-1694 I am running OfficeScan v10 on Windows 7, and like Mike (http://technoblog.org/2009/09/trend-micro-officescan-10-some-thoughts/comment-page-1/#comment-1032), the scan button is greyed out in the console. I am running OfficeScan v10 on Windows 7, and like Mike (http://technoblog.org/2009/09/trend-micro-officescan-10-some-thoughts/comment-page-1/#comment-1032), the scan button is greyed out in the console.

]]> Comment on Configure apt-get to use a proxy (Ubuntu) by apt-get update no go - Remote Exploit Forums http://technoblog.org/2009/07/configure-apt-get-to-use-a-proxy-ubuntu/comment-page-1/#comment-1693 apt-get update no go - Remote Exploit Forums Tue, 05 Jan 2010 11:00:47 +0000 http://technoblog.org/?p=50#comment-1693 [...] [...] [...] [...]

]]> Comment on Trend Micro OfficeScan 10 - Some thoughts by jrp http://technoblog.org/2009/09/trend-micro-officescan-10-some-thoughts/comment-page-1/#comment-1631 jrp Wed, 30 Dec 2009 07:35:54 +0000 http://technoblog.org/?p=60#comment-1631 Ganesh: How many of your PCs are having this problem? (Percentage). I suggest putting some sort of script in your login script, that runs AutoPcc.exe. This will fix a "broken" installation of OfficeScan, or install OfficeScan if its missing. If you download the "Installation and Upgrade Guid" from http://www.trendmicro.com/download/product.asp?productid=5, there should be some reference to AutoPcc.exe, somewhere under "Installation Methods". Gopinath: I suggest you open a support case with Trend Micro, or your local reseller as soon as possible. Just to get that started. Are you running the firewall? Try disabling the firewall service, and unchecking the firewall driver on the interface on some of the machines (Find the network connection, right click it, choose "properties", then uncheck the Trend Micro Common Firewall driver). In my experience, most problems related to BSOD/crashes and OfficeScan is caused by the firewall driver, or some other related components. If this doesnt help, try collecting minidumps (crashdumps) from the machines. Also, turn on full memory dump in Windows on some of the machines, and try to find a full dump. Analyzing it may reveal what caused the BSOD. If you're not able to analyze it yourself, Trend Micro support will be more than able to perform an analysis :) - jrp Ganesh:
How many of your PCs are having this problem? (Percentage).

I suggest putting some sort of script in your login script, that runs AutoPcc.exe. This will fix a “broken” installation of OfficeScan, or install OfficeScan if its missing. If you download the “Installation and Upgrade Guid” from http://www.trendmicro.com/download/product.asp?productid=5, there should be some reference to AutoPcc.exe, somewhere under “Installation Methods”.

Gopinath:
I suggest you open a support case with Trend Micro, or your local reseller as soon as possible. Just to get that started.

Are you running the firewall? Try disabling the firewall service, and unchecking the firewall driver on the interface on some of the machines (Find the network connection, right click it, choose “properties”, then uncheck the Trend Micro Common Firewall driver).

In my experience, most problems related to BSOD/crashes and OfficeScan is caused by the firewall driver, or some other related components.

If this doesnt help, try collecting minidumps (crashdumps) from the machines. Also, turn on full memory dump in Windows on some of the machines, and try to find a full dump. Analyzing it may reveal what caused the BSOD. If you’re not able to analyze it yourself, Trend Micro support will be more than able to perform an analysis :)

- jrp

]]> Comment on Trend Micro OfficeScan 10 - Some thoughts by Gopinath http://technoblog.org/2009/09/trend-micro-officescan-10-some-thoughts/comment-page-1/#comment-1610 Gopinath Mon, 28 Dec 2009 03:40:25 +0000 http://technoblog.org/?p=60#comment-1610 Hi All, I started receiving BSOD on windows XP Clients.. around 1000 workstations. My officescan version is Officescan 10, No smart scan, vsapint.sys(9.100.1001). Early help appreciated... Gopi Hi All,
I started receiving BSOD on windows XP Clients.. around 1000 workstations.

My officescan version is Officescan 10, No smart scan, vsapint.sys(9.100.1001).

Early help appreciated…

Gopi

]]> Comment on Windows 7 RC1 and Trend Micro OfficeScan 10 by Kiran http://technoblog.org/2009/05/windows-7-rc1-and-trend-micro-officescan-10/comment-page-1/#comment-1565 Kiran Wed, 23 Dec 2009 06:12:07 +0000 http://technoblog.org/?p=48#comment-1565 OfficeScan v10.0 build 1068 won’t install at all on Windows2003 without giving me this error (below) Information needed to do the installation has not been downloaded by the ActiveX setup controls due to an unexpected reason. Please contact your OfficeScan administrator for assistance. Could you please help on this OfficeScan v10.0 build 1068 won’t install at all on Windows2003 without giving me this error (below)

Information needed to do the installation has not been downloaded by the ActiveX setup controls due to an unexpected reason.

Please contact your OfficeScan administrator for assistance.

Could you please help on this

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